WillowickConnect
Willowick Of River Oaks
Address: 117-Unit Residential Building, 15 Stories
Established: 1963
Management: Board of Directors & Professional Staff
Executive Summary
WillowickConnect is a comprehensive digital management platform designed specifically for our 117-unit community. This system streamlines HOA operations, improves resident communication, and provides transparent access to community information and services.
Key Benefits for Willowick:
- Reduced Administrative Burden: Automated payment tracking and document management
- Enhanced Transparency: All residents can view meeting minutes, financials, and proposals
- Improved Communication: Centralized message board and calendar for community events
- Cost Savings: No-fee payment processing through Zelle, Bill Pay, and ACH
- Professional Presentation: Detailed proposal system for board decision-making
Portal Features
📅 Community Calendar
Centralized event management for building activities, maintenance schedules, and community meetings.
- Board meeting schedules
- Maintenance notifications
- Community events
📢 Message Board
Official announcements and community notices with priority levels.
- Urgent alerts
- General announcements
- Public board (no login required)
📁 Document Library
Organized storage for all community documents with easy access.
- Bylaws & regulations
- Financial reports
- Meeting minutes
- Downloadable forms
💰 Payment Tracking
No-fee HOA payment recording system with multiple payment methods.
- Zelle transfers
- Bank Bill Pay
- ACH transfers
- Check payments
💡 Board Proposals
Professional presentation system for major initiatives and decisions.
- Fiber Optic Network Infrastructure
- IT Security & Support Services
- Detailed cost analysis
- Print-to-PDF capability
👥 User Management
Role-based access control for homeowners, staff, and board members.
- Secure authentication
- Unit-based access
- Staff administration tools
Active Proposals for Board Review
1. Fiber Optic Network Infrastructure
Comprehensive building-wide fiber internet solution providing gigabit connectivity to all 117 units.
💰 Investment Summary
2. JZ Nation G Studio - IT Security & Support
Professional network monitoring, portal maintenance, and email services for the community.
💰 Service Packages
Premium Package Includes:
- 24/7 Network Monitoring & Security
- Domain Security Management
- @willowick.com Email Accounts (All Members)
- Portal Hosting & Maintenance
- No-Fee Payment Processing System
- Vendor Management & Insurance Verification
- Database Management & Daily Backups
- 15-minute Response Time
User Roles & Permissions
Homeowners
- View calendar, notices, and documents
- Submit HOA payment records
- Review board proposals
- Access account settings
- Download community forms
Staff & Board Members
All homeowner features, plus:
- Create and manage calendar events
- Post official announcements
- Upload documents to library
- Manage user accounts and roles
- Confirm resident payments
- Access detailed analytics
Technical Specifications
Security Features
- Authentication: Secure username/password with session management
- Data Protection: PostgreSQL database with daily backups
- Access Control: Role-based permissions system
- Privacy: Password hashing with bcrypt encryption
Platform Compatibility
- Desktop: Windows, macOS, Linux (all modern browsers)
- Mobile: iOS and Android (responsive design)
- Tablets: iPad, Android tablets
- Accessibility: 24/7 availability from any internet connection
Getting Started
All Willowick residents have been invited to create accounts on the portal.
Login credentials were distributed via email to all unit owners.
Board members and staff have elevated permissions for administrative functions.
Support & Contact
Technical Support: Available through the portal contact forms
Board Questions: Contact building management or submit through portal
Training: User guides available in the Documents section
Willowick Of River Oaks
Building Community Through Technology
Document Generated: November 2024